Privacy and Data security

MyBallot.info shares a strong commitment to user privacy and data security. We believe that the users of our voter services seek out these services for the singular purpose of being able to cast their ballots as informed voters and for no other purpose. Therefore, our policies and actions regarding voter data are strictly limited.

This privacy policy is applicable to the MyBallot.info website, www.myballot.info, and to any other websites directly controlled by MyBallot.info. All of these sites together are referred to as the “website” regardless of how the services are accessed or used, and through what device. Please note that this privacy policy applies only to information gathered online at our website. It does not apply to information submitted, gathered, or maintained by any websites of other companies or organizations whose links appear on our website, or who license our voter services software or hosted system solutions for their own purposes.

Users of our website may reside in the U.S. or in any other country around the world. As a portion of our users may reside in the European Union (EU), the security and privacy policy of MyBallot.info is designed to comply with the EU General Data Protection Regulations (GDPR). MyBallot.info’s privacy policy is the same for all visitors and users of our website, regardless of where they reside.

If you are located outside of the United States, please be aware that any information you provide to us may be transferred to and stored in the United States; by using our website and giving us your information, you consent to such transfer.

MyBallot.info does not sell, barter, give away, rent, or permit any outside individual or organization to use or access personal voter information. In the event that independent contractors provide services to us or work on our behalf on programming, marketing, research, website analytics, or customer service, these entities are bound by legal contracts to uphold the confidentiality and security of any personal information to which they have access through the website. They are legally restricted from the use, sale, distribution, or alteration of any website data other than for purposes outlined in their contracts with our organization.

When you visit our website, you are agreeing to our privacy practices as described in this policy. The use of our website is a choice and if you are not in agreement with our privacy policy, we recommend that you do not use our website.

How You Share Data with Us

Currently, MyBallot.info does not require users to create an account, log into an account, or provide personally identifiable information to access our services. All information on our website is publicly accessible. However, in the future, MyBallot.info may introduce features that require users to provide information or create an account to access certain services.

For some of the services we may provide in the future could request that you share data with us for us to deliver those services to you. Here is a summary of potential services that may require personal information:

  • When you create a Voter Account (if introduced);
  • When you generate Voter Registration Forms or Absentee Ballot Request forms (if introduced);
  • When you join our mailing list;
  • When you sign up to receive Voter Alerts;
  • When you participate in survey research;
  • When you register for our events;
  • When you request assistance through our Voter Help Desk;
  • When you inquire about becoming a volunteer with our organization or respond to a request for volunteers;
  • When you inquire about licensing our products or services;
  • When you send us an email or participate in our social media communications;
  • When you donate or assist in donating to MyBallot.info;
  • When you participate in any other activities on our website where you knowingly provide personal information.


Voter Form Generation

Currently, MyBallot.info does not have functionality for generating voter forms. In the future, if we introduce this feature, you may be asked for personal information such as your name, address, and phone number to generate forms like Voter Registration Forms or Absentee Ballot Request forms.

Your form generation session will be automatically terminated and your form will be deleted from our system after a short period of inactivity. No completed voter forms will be stored permanently on our system or servers.

Voter Demographics

Currently, MyBallot.info does not collect voter demographic information. In the future, if this feature is introduced, you may be asked to respond to optional research questions. It is your choice to answer these questions, and your willingness to answer will not affect the services you receive from us. This demographic information will be used to support voter research and may include questions about education, occupation, number of family members, and voting history. Demographic questions will be clearly labeled as optional.

Personal Identification Numbers

Currently, MyBallot.info does not collect any personal identification information such as Social Security numbers (SSN), driver’s license numbers, passport numbers, or any such identifiers. If this changes in the future, we will ensure that such information is not stored permanently on our system.

Non-Personal Information

Through your interaction with our website, our servers may record information that is not personal and that does not identify you as an individual. This non-personal information is used for organizational reporting purposes, such as management reports to the board, grant-reporting, and public relations support. It may also be used for operating our website and services. All information reported is in aggregate form, presented as statistics, with no personal voter information of any kind attached.

Log Data

We may collect and store information you enter as part of the form generation process (if introduced) with the exception of ID and SSN as well as certain device information about your computer, mobile device, or other device that you use to access the website.

An activity log is used to collect the following types of information:

  • IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information.
  • Certain usage information about your use of the website, for example, a reading history of the pages you view;
  • “Traffic data” such as time of access, date of access, software crash reports, session identification number, access times, and referring website addresses are also collected and stored;
  • Your search terms and search results.

We may also collect and store certain other information regarding our users’ use of the website so that third parties may provide us with reports and analysis regarding usage and browsing patterns of the website.

 

How We Use Your Information

Our services help you to stay informed about voting, stay civically engaged through voting, and streamline your access to the voting processes specific to your needs. As such, we make use of your personal and non-personal information in the following ways:

  • If you use our voter registration or ballot request process (if introduced), we may contact you in order to remind you to send in your form;
  • We may respond to your questions/inquiries, whether through our chatbot system, or through email, or telephone;
  • We may respond to journalistic or academic inquiries with aggregate statistical information in order to inform the editorial or research process;
  • We may send you Voter Alerts or communications by email regarding features or changes in our website, our policies, notices of improvements to our services, events or special program opportunities, or other information that may be relevant to your voting experience;
  • You may receive email invitations to participate in voter surveys;
  • We may respond by email or phone to your product or service licensing inquiries;
  • We may perform statistical or demographic studies, or other analyses using anonymized, aggregated data to better understand website usage;
  • We may use your data to detect or investigate illegal practices or any activities that may violate our policies; and,
  • We may be legally required to disclose information about you when requested by subpoena or any other legal process or if there is a legal or regulatory requirement that makes such disclosure necessary.

Survey Research and Development

We may periodically conduct voter research to inform our development process. Invitations to participate in our surveys are optional; you are not obligated to respond. All of our surveys will be anonymous. An option to opt-out of further survey invitations will always be included. This information is consolidated into reports that help us improve our services. No personally identifiable information is ever included in these reports.

We also gather anonymized data to help improve our operations. Other non-personal data may be used by third-party systems to help us generate statistics about ad impressions and clicks, as well as website visitor volume and cycles. These insights help us to further promote our services and prepare for visitor traffic.

ChatBot

We may use the information that you provide to assist you and to fix problems. We use your communications to our ChatBot to assess and resolve service issues (e.g., bugs). Our ChatBot system is independent and not combined with any other system.

Aggregate, Statistical Reports

We use aggregate, non-personal data from users who generate forms through the services on our website for informational reporting purposes. For example, we may generate reports that tell us how many forms have been generated by voters in a certain time period, or for which states or counties the forms were generated.

Your Choices

Data Retention: Since MyBallot.info does not currently have an account creation system, personal data retention is limited to the interactions and communications specified above. In the future, if account creation is implemented, we will retain personal information in accordance with our data retention policies to provide the services that the account offers.

Data Access: Users can manage their interactions and communications through the provided methods on the website. If account features are implemented, users will be able to access and manage their data through their account dashboard.

Account Closure/Removal: If MyBallot.info introduces accounts in the future, users will be able to delete their accounts at any time through their account settings. Account and data removal requests can also be sent to [email protected]

Mailing List: You can unsubscribe from our mailing list at any time. Either send us an email to be removed or click the unsubscribe link at the bottom of every mailer we send.

GDPR Requests: General Data Privacy Requests can be sent to [email protected]. Your data will be removed after your identity is authenticated.


Additional Information

Children: We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without such consent, we will delete that information as quickly as possible. If you believe that we might have information from a child under 13, please contact us at [email protected]

Policy Updates: The MyBallot.info website is developed and maintained in the US. If you are located in a country outside of the US and voluntarily submit personal information to us, you consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in, the United States. MyBallot.info shall not be liable under any circumstances for damages resulting from the use of information collected from visitors to the website (see General Liability in our Terms of Use).

We reserve the right to modify or amend the terms of this Privacy Policy periodically without notice. Your continued use of our website following the posting of changes will constitute your acceptance of the modified Privacy Policy.

If you have any questions about this Privacy Policy, the practices of the website, or your dealings with the website, please contact us at: [email protected]

Contacting MyBallot.info

If you have suggestions, comments, or questions regarding this privacy and security policy, please contact:

MyBallot.info
[email protected]

 

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